Refunds

Last updated 17 Oct 2026. Fill in the [BRACKETED] details and have these reviewed before you go live.

Your full report is a digital product you can see straight away, so purchases are generally final.

We will refund you in full if:

• you were charged but your report never unlocked;
• you were charged twice for the same report;
• you email us within 7 days of buying and tell us why it wasn't what you expected; or
• you hold an All-Access Pass and we missed our one-new-test-a-month promise (1/12 of the price per missed month).

Email [email protected] with the email you paid with. Refunds go back to the original payment method, usually within 5–10 business days.